Shipping policy

Handmade with care, shipped with love

Every QueenJordii's Gems piece is handmade and packed by hand, so please allow a little time for your order to be prepared.

Processing time
Orders ship within 3–5 business days (Monday–Friday, excluding holidays) after your order is placed. You'll get an email with your tracking number as soon as your order ships.

Delivery options (United States)
• Standard shipping: a flat rate, shown at checkout.
• Priority shipping: arrives in 2–3 business days after your order ships. Choose it at checkout.

Delivery times are carrier estimates and start once your order ships, not when it's placed.

International orders
We ship to many countries, with rates calculated at checkout. International buyers are responsible for any customs duties, taxes or import fees charged by their country.

Merch
QJG apparel, mugs and other merch are printed on demand by our print partner and ship separately from jewelry, so they may arrive in a different package and on a different timeline.

Digital products
Digital downloads are sent by email right after purchase. No shipping needed.

Questions?
Reach out through our Contact page and we'll be happy to help.