I take great pride in the quality of my creations and strive to ensure that you will be satisfied with everything you purchase. If for any reason you are not completely satisfied with QueenJordii's Gems, within 10 days of purchase send it back with original tags attached & I will be happy to issue you a refund for the original price paid (minus shipping fee).
All materials used in the creative process are of the highest quality and ethically sourced. Beads are purchased from Fair Trade suppliers wherever possible, and many of my materials are recycled. If within 30 days of purchase your QueenJordii's Gems experiences a malfunction (break of Crystal Tec stringing for example), please collect as many of the beads as you can and return them. Your jewelry will be restrung and returned to you free of charge & you will get a mystery gift as a valued loyal QueenJordii's Gems customer. Thank you for supporting my small business!